Privacy Policy

Privacy Policy

Effective Date: August 2026

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Sinisa Law Limited ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. We comply with the Privacy Act 2020 and its Information Privacy Principles when collecting, using, storing and disclosing personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or engage our legal services.

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What Personal Information We Collect

We may collect personal information including:

• Your name

• Email address

• Phone number

• Postal address

• Information you provide through our website contact forms

• Information relevant to your legal matter

• Identification documents where required

• Billing and payment information

• Technical information such as your IP address, browser type, device information and website usage data

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Depending on the nature of your matter, this may include health information, which is subject to additional protections under the Health Information Privacy Code 2020.

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We only collect information that is necessary to provide legal services or operate our business.

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How We Collect Information

We collect personal information when you:

• Contact us by phone, email or through our website

• Complete an online enquiry form

• Engage us to provide legal services

• Provide documents or information relating to your legal matter

• Subscribe to updates (where applicable)

• Browse our website

Some information may also be collected automatically through cookies and similar technologies.

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Where the information we collect relates to a third party who is not our client (for example, another party to a transaction, a family member, or a beneficiary), we will, where practicable, take reasonable steps to make that person aware of the collection, its purpose, our contact details, and their rights of access and correction, in accordance with Information Privacy Principle 3A of the Privacy Act 2020.

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Website Hosting

Our website is hosted by Wix.com Ltd. Wix provides the online platform that enables us to operate our website. Information submitted through our website, including contact form enquiries, may be stored on Wix's secure servers.

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Wix employs industry-standard security measures to help protect data stored on its platform. You can learn more about Wix's privacy practices by visiting the Wix Privacy Policy.

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Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may collect information such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the website

• Referring website

 

Some cookies are essential for the website to function correctly, while others help us improve website performance and user experience.

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You can manage or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

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How We Use Your Information

We collect and use your personal information to:

• Respond to enquiries

• Provide legal advice and legal services

• Verify your identity where required

• Prepare legal documents

• Manage client relationships

• Process invoices and payments

• Comply with legal and professional obligations

• Improve our website and services

 

Where you subscribe to receive updates from us, we do so only with your consent, and you may unsubscribe at any time using the link provided in each communication or by contacting us.

We will not sell or rent your personal information.

 

Who We May Share Your Information With

We treat your personal information as confidential.

Where necessary, we may share your information with:

• Courts and tribunals

• Government agencies

• Department of Internal Affairs (as our AML/CFT supervisor)

• The New Zealand Police Financial Intelligence Unit

• Barristers and other legal professionals

• Experts or consultants engaged in your matter

• Financial institutions

• Trusted IT service providers (including website hosting providers)

• Other parties where authorised by you or required by law

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Where required under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009, we may collect, verify, use, retain and disclose personal information (including identification documents) for customer due diligence and reporting purposes. In some circumstances, the law prevents us from telling you that such a report has been made.

Security

We take reasonable steps to protect your personal information against loss, unauthorised access, misuse, alteration or disclosure.

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Although we implement appropriate safeguards, no website or internet transmission can be guaranteed to be completely secure.

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If a privacy breach occurs that has caused, or is likely to cause, serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as soon as practicable, in accordance with the Privacy Act 2020.

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Overseas Storage

Because our website is hosted by Wix and some technology providers may operate servers outside New Zealand, your personal information may be transferred to or stored in other countries. Where this occurs, we take reasonable steps to ensure your information receives protections comparable to those required under New Zealand's Privacy Act 2020.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information.

To make a request, please contact us using the details below.

How Long We Keep Information

In some cases, we are required to retain information for a minimum period — for example, at least five years after the end of our business relationship under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009, and in accordance with retention requirements under the Lawyers and Conveyancers Act (Trust Account) Regulations 2008. Outside of those specific requirements, we retain personal information only for as long as necessary to provide our legal services, meet legal and professional obligations, resolve disputes and comply with applicable laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

 

How We Handle a Complaint

If you have a complaint or concern about how we have handled your personal information, please contact us at info@sinisalaw.co.nz. We will consider your complaint, decide whether further investigation is required, and let you know the outcome.

If you remain unsatisfied with our response, you may contact the Office of the Privacy Commissioner — phone 0800 803 909, email enquiries@privacy.org.nz, or www.privacy.org.nz.

Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

Sinisa Law Limited

Address: 182 Great South Road, Otahuhu, Auckland 1062

Phone: (09) 276 6111

Email:  info@sinisalaw.co.nz

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